Privacy Policy

Last Updated: 14-08-2026

At KIXO9 Games, we believe you should understand what information we collect and why, in plain language, not just legal text. This Privacy Policy explains how KIXO9 Games collects, uses, and protects information when you use our website and games (the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy. If you don’t agree, please don’t use the Service.

1. Information We Collect

1.1 Information You Provide 

  • Account information: if you create an Account, this may require and include a username, email address, and password
  • Communications: if you contact us for support, we collect what you send us (your message, email address, and any details you share)
  • User Content:  any usernames, profile details, or comments you submit, if the Service offers these features

1.2 Automatically Collected Information 

  • Device and browser information: device type, operating system, browser type, and version
  • Usage data: pages visited, games played, session duration, in-game actions relevant to gameplay features (e.g., scores, leaderboard standing)
  • IP address: used for general location (typically city/region level, not precise), security, and fraud prevention
  • Log data: technical logs generated automatically by our servers (timestamps, error reports, referring pages)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep the Service running properly (essential/functional cookies)
  • Remember your preferences
  • Understand how the Service is used, in aggregate, so we can improve it (analytics cookies)

You can control cookies through your browser settings. Note that disabling certain cookies may affect how well the Service works.

2. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the Service
  • Create and manage your Account, if applicable
  • Respond to support requests and communicate with you about the Service
  • Monitor and prevent fraud, cheating, and abuse of the Service
  • Understand usage patterns and trends to improve game selection and site performance
  • Comply with legal obligations

3. Advertising and Third-Party Services 

The Service may work with third-party advertising and analytics providers. These providers may collect information about your activity on the Service and elsewhere online to serve relevant ads or measure Service performance. These third parties have their own privacy policies governing how they handle your data; we encourage you to review them.

4. Data Sharing and Disclosure 

We don’t sell your personal information. We may share information in the following circumstances:

  1. Service providers – with vendors who help us operate the Service (hosting, analytics, customer support tools), under confidentiality obligations

Here are some of the privacy policies of our third party providers:

2. Legal requirements – where required by law, regulation, legal process, or governmental request

3. Protecting rights and safety – to investigate or address fraud, security issues, or violations of our Terms and Conditions

4. Business transfers – if KIXO9 Games is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy or a successor policy

5. Children’s Privacy 

We take children’s privacy seriously. The Service is not directed at children under 18, and we do not knowingly collect personal information from children under 18. For full details on how we handle children’s privacy, please see our Parent’s Notice.

6. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Account information is retained until you close your Account, plus 6 months afterward.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent, where processing is based on consent
  • Opt out of the sale or sharing of personal information, where applicable (e.g., under the CCPA/CPRA)

To exercise any of these rights, contact us.

8. Data Security 

We use reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we can’t guarantee absolute security.

19. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll indicate the date of the most recent update at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us. For children’s privacy-specific questions, see our Parent’s Notice or contact us directly.